Fees & Policies — British Columbia
The total fee for NCAS assessments is payable in one installment. Should you wish to extend, reschedule, or cancel your assessment within the allowable timeframe, additional administrative fees will apply. All fees will have GST (5%) applied upon invoicing.
* We encourage you to review the Financial Resources section below to
learn about the HCA Career Pathways & Bursary Program, provided by Health
Additional Administrative Fees
Up to 48 hours in advance of your scheduled CBA, you can reschedule by visiting www.prometric.com. Prometric will charge an administrative fee (USD $35).
If you wish to reschedule 48 hours or less in advance of your scheduled CBA, you must contact NCAS directly. A CAD $50 administrative fee will be applied, payable directly to NCAS.
If you do not show up for your scheduled CBA at a Prometric Test Centre, you will forfeit your entire assessment fee. Should you choose to reschedule, you will need to contact NCAS directly. The cost to reschedule a missed CBA is CAD $225.
NCAS allows rescheduling of your SLA up to 30 days prior to your assessment, one-time only. The SLA has limited daily capacity, and once scheduled, a spot has been reserved for you. If you need to reschedule your SLA, please contact us immediately.
If you need to reschedule your SLA a second time, a CAD $250 fee will apply.
We cannot reschedule an SLA assessment with 30 or fewer days notice without a full forfeiture of the entire SLA assessment fee plus payment of CAD $1,500 upon rescheduling.
Illness-related rescheduling requests need to be accompanied by a doctor's note or COVID-test result.
No-Show / Lateness
If you do not show up for your scheduled SLA session, you will forfeit your entire assessment fee. Should you choose to reschedule, you will need to pay full price again for the SLA.
It is very important to note that we have zero-tolerance for lateness. If you are more than 5 minutes late, you will be denied entry to the Assessment Centre and will have forfeited your assessment fees. Please plan accordingly and arrive with enough time!
If you need to withdraw from the NCAS assessment, prior to either the CBA or SLA, contact us immediately. We can only refund assessment fees if the request is received (and acknowledged) 30 days or more in advance of your scheduled appointment. All refunds are subject to a CAD $50 administrative fee, applied to the CBA and SLA respectively.
We cannot offer refunds for withdrawals that occur 30 or fewer days prior to your scheduled assessment.
Like all of us, Prometric and NCAS are monitoring the evolving situation with COVID-19 and following regional health ordinances closely. Should either Prometric or NCAS be required to close or reduce capacity at our Assessment Centre at any time, you will be notified as soon as possible.
Please note that NCAS will not be responsible for any Assessment Taker travel expenses in the event of an Prometric Testing Centre or NCAS Assessment Centre closure.
Assessment Timeline & Extensions
All NCAS assessments must be completed within one year from the date that NCAS processes their referral, to the date that the final assessment component is completed. It is important to note that the CBA and SLA must be completed within six months of each other. If six months is exceeded, the CBA will need to be retaken at full cost. This is because the NCAS assessment evaluates competencies and knowledge at a specific point in time: the more time that elapses, the less valid the results. There are no extensions to this six-month period between the assessment components.
However, if you would like an extension to your initial referral – and you have not yet completed either your CBA or SLA - please contact NCAS directly to request an extension; we may approve an extension of up to six months.
NCAS checks assessment scores carefully before we release your Performance Report. If you think your Performance Report does not reflect how you performed during the assessment, you can request a reconsideration of your SLA results. Please note that we do not allow reconsideration of the CBA results. If you encountered an incident while taking the CBA that requires review, you must contact us within three business days of your CBA to resolve.
Once you request a reconsideration of your SLA, assessors who did not score your original assessment view the recorded videos of your SLA scenarios to confirm that we scored all the skills you demonstrated. We then issue you a new Performance Report that combines your original CBA scores and your final SLA scores. You can request only one reconsideration; all reconsideration results are final.
A CAD $350 fee will apply. This fee covers the administrative costs and assessor time involved in your reconsideration.
To request a reconsideration, please complete this form and submit it to email@example.com within 15 days of receiving your Performance Report. We cannot conduct reconsiderations after this 15-day period has passed. Typically, it takes NCAS 21 days to complete a reconsideration from the requested date.
NCAS does NOT allow applicants to re-take the SLA or the CBA, except in exceptional circumstances where a candidate has been re-referred by the regulator or registry. If exceptional circumstances apply, please contact the regulator or registry that referred you.
A testing accommodation refers to a modification that is made to the assessment to support applicants with medical, physical, psychological, or learning conditions, or to observe a spiritual or religious observance.
Please contact us directly to apply for a testing accommodation; you will need to apply (and be approved) separately for the CBA and for the SLA. All accommodations must be pre-approved prior to your assessment date.
Health Match BC (HMBC) provides support to future HCAs who aim to register with the BC Care Aide & Community Health Worker Registry through the HCA Career Pathways & Bursary Program. This program includes financial assistance to complete the NCAS assessment and remedial education courses, as well as valuable guidan ce and connections to education and employment opportunities, and support navigating the registration process.
The HMBC NCAS Bursary consists of a one-time payment of $2,000 to help cover the costs associated with the NCAS HCA Competency Assessment.
Click here for more information on the HMBC bursary amounts, expenses covered and the eligibility criteria.
Career Paths for Skilled Immigrants - Health is a program for newcomers living in any British Columbia community with training and skills as a Nurse (LPN/RN/RPN) or Health Care Assistant. It is designed to help you build an action plan to navigate the system, receive financial support to get credentials assessed, and upgrade skills.
Click here for more information about eligibility requirements and application instructions.
Windmill Microlending offers low-interest loans of up to $15,000 to help skilled immigrants start their careers
Foreign Credential Recognition (FCR) H.E.T. Program offers loans up to $15,000 to cover costs of credentialing
Global Talent Loans Program (ISSBC) provides financial support for recredentialing or retraining
DIVERSEcity microloan programs (VanCity) offers microloans of up to $10,000 to attain Canadian certification
With These Hands Loan can fund tools or equipment needed to enter the labour market
Back to Work Loan helps support upgrading your qualifications or certification