Fees & Policies — British Columbia
The total fees for all three NCAS assessments are payable in two installments: one while registering for the Computer-based Assessment, and the second while registering for the Simulation Lab Assessment and Oral Assessment. Should you wish to extend, reschedule, or cancel your assessment within the allowable timeframe, additional administrative fees will apply.
* We encourage you to review the Financial Resources section below to learn about the HCA Career Pathways & Bursary Program, provided by Health Match BC.
Up to 48 hours in advance of your scheduled CBA, you can reschedule by visiting www.prometric.com. Prometric will charge an administrative fee (USD $35).
If you wish to reschedule 48 hours or less in advance of your scheduled CBA, you must contact NCAS directly. A CAD $50 administrative fee will be applied, payable directly to NCAS.
If you do not show up for your scheduled CBA at a Prometric Test Centre, you will forfeit your entire assessment fee. Should you choose to reschedule, you will need to contact us directly. The cost to reschedule a missed CBA is CAD $225.
NCAS allows rescheduling of your SLA-OA up to 30 days prior to your assessment, one-time only. The SLA-OA has limited daily capacity, and once scheduled, a spot has been reserved for you. If you need to reschedule your SLA-OA, please contact us immediately. Note that you may need to wait 2-4 months for the next available SLA-OA spot.
If you need to reschedule your SLA-OA a second time, a CAD $250 fee will apply.
We cannot reschedule an SLA-OA assessment with 30 or fewer days notice.
Illness-related rescheduling requests need to be accompanied by a doctor's note or COVID-test result.
No-Show / Lateness
If you do not show up for your scheduled SLA-OA session, you will forfeit your entire assessment fee. Should you choose to reschedule, you will need to pay full price again for the SLA-OA.
It is very important to note that we have zero-tolerance for lateness and cannot accommodate Assessment Takers that arrive past their scheduled SLA-OA time. If you are more than 5 minutes late, you will be denied entry to the Assessment Centre and will have forfeited your assessment fees. Please plan accordingly and arrive with enough time!
If you need to withdraw from the NCAS assessment, prior to either the CBA or SLA-OA, contact us immediately. We can only refund assessment fees if the request is received (and acknowledged) 30 days or more in advance of your scheduled appointment. All refunds are subject to a CAD $50 administrative fee, applied to the CBA and SLA-OA respectively.
We cannot offer refunds for withdrawals that occur 30 or fewer days prior to your scheduled assessment.
Like all of us, Prometric and NCAS are monitoring the evolving situation with COVID-19 and following regional health ordinances closely.
Should either Prometric or NCAS be required to close or reduce capacity at our Assessment Centre at any time, all Assessment Takers will be notified as soon as possible. CBA assessments will be rescheduled by Prometric within a few days, according to test centre availability. SLA-OA assessments will require placement on a prioritized waitlist for when we are able to resume SLA-OA assessments.
Please note that NCAS will not be responsible for any Assessment Taker travel expenses in the event of an Prometric Testing Centre or NCAS Assessment Centre closure.
All NCAS assessments must be completed within one year from the date that NCAS processes their referral, to the date that the final assessment component is completed. It is important to note that the CBA and SLA-OA must be completed within six months of each other. If six months is exceeded, the CBA will need to be retaken at full cost. This is because the NCAS assessment evaluates competencies and knowledge at a specific point in time: the more time that elapses, the less valid the results. There are no extensions to this six-month period between the assessment components.
However, if you would like an extension to your initial referral – and you have not yet completed either your CBA or SLA-OA - please contact NCAS directly to request an extension; we may approve an extension of up to six months.
NCAS checks assessment scores carefully before we release your Performance Report. If you think your Performance Report does not reflect how you performed during the assessment, you can request a reconsideration of your SLA-OA results. Please note that we do not allow reconsideration of the CBA results. If you encountered an incident while taking the CBA that requires review, you must contact us within three business days of your CBA to resolve.
Once you request a reconsideration of your SLA-OA, assessors who did not score your original assessment view the recorded videos of your SLA-OA scenarios to confirm that we scored all the skills you demonstrated. We then issue you a new Performance Report that combines your original CBA scores and your final SLA-OA scores. You can request only one reconsideration; all reconsideration results are final.
A CAD $350 fee will apply. This fee covers the administrative costs and assessor time involved in your reconsideration.
To request a reconsideration, please complete this form and submit it to email@example.com within 15 days of receiving your Performance Report. We cannot conduct reconsiderations after this 15-day period has passed. Typically, it takes NCAS 21 days to complete a reconsideration from the requested date.
NCAS does NOT allow applicants to re-take the SLA-OA or the CBA, except in exceptional circumstances where a candidate has been re-referred by the regulator or registry. If exceptional circumstances apply, please contact the regulator or registry that referred you.
A testing accommodation refers to a modification that is made to the assessment environment to support applicants with medical, physical, psychological, or learning conditions, or to observe a spiritual or religious observance.
You must apply for a testing accommodation separately for the CBA and for the SLA-OA. There are three steps.
First, you will be asked whether you require an accommodation when you attempt to register and pay for each of the assessments through NCAS. If you indicate that you need an accommodation for either the CBA or SLA-OA, you will be directed to a form.
Second, fill in the form, and submit it, along with the required documentation, to firstname.lastname@example.org. We will review your request and notify you as to whether your request has been approved within 14 business days of having received your documentation. Note: You must not schedule your CBA or SLA-OA until after you have received a decision regarding your accommodation.
Third, when scheduling your CBA with Prometric, or SLA-OA with NCAS, you will be asked if you have been approved for an accommodation. If you have been approved, simply indicate yes. Please do not show up at an assessment site seeking an accommodation without having obtained prior approval. You will be denied by the Assessment Centre Coordinator. If you have not yet applied for an accommodation for either the CBA or SLA-OA, but are already scheduled for an assessment, please contact email@example.com immediately.
Health Match BC (HMBC) provides support to future HCAs who aim to register with the BC Care Aide & Community Health Worker Registry through the HCA Career Pathways & Bursary Program. This program includes financial assistance to complete the NCAS assessment and remedial education courses, as well as valuable guidance and connections to education and employment opportunities, and support navigating the registration process.
As of January 15, 2021, the HMBC NCAS Bursary consists of a one-time payment of $2,000 to help cover the costs associated with the NCAS HCA Competency Assessment.
Career Paths for Skilled Immigrants - Health is a program for newcomers living in any British Columbia community with training and skills as a Nurse (LPN/RN/RPN) or Health Care Assistant. It is designed to help you build an action plan to navigate the system, receive financial support to get credentials assessed, and upgrade skills.
Click here for more information about eligibility requirements and application instructions.
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Foreign Credential Recognition (FCR) H.E.T. Program offers loans up to $15,000 to cover costs of credentialing
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DIVERSEcity microloan programs (VanCity) offers microloans of up to $10,000 to attain Canadian certification
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